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Technical Manager

Please Note: The application deadline for this job has now passed.

About the role

Booker Group is recruiting for a Technical Manager to work together with our Technical, Quality Assurance and Trading teams to ensure the safety, legality and quality of specified categories of own label products sourced from a portfolio of suppliers. This role is a fixed term contract for 6 to 12 months and will be pivotal to our off pack data project.

Role Responsibility

  • Assisting in the set up, maintenance and development of the off pack data plan
  • I comply with health & safety, legal standards and company procedures
  • I understand my role, responsibilities and the behaviours expected of me
  • I identify best ways of working and make changes for improvement where required
  • I ensure that accurate records are maintained in a timely manner
  • I network externally to create mutually beneficial opportunities for the business and my own professional development
  • I ensure that third party suppliers adhere to legislative and company standards
  • I promote a culture of customer satisfaction within the team and ensure service standards are maintained at all times
  • I use customer complaint feedback constructively to drive consistency, whilst improving quality and value of own brand products
  • I build and maintain professional working relationships within the business and take actions to improve customer satisfaction
  • I complete work to required deadlines without compromising on standards and customer service
  • I provide analysis, reports and recommendations as required for the business to make informed decisions
  • I support and assist the wider technical team as and when required, ensuring consistent levels of customer service
  • I ensure suppliers demonstrate competency to consistently deliver to legal and company standards
  • I work closely with suppliers to ensure product requirements and specification requirements are fully understood and achieved
  • I constructively challenge suppliers to ensure product safety and legality is always achieved
  • I provide solutions where I can and escalate where appropriate to mitigate business risk
  • I support the wider business as appropriate to ensure supplier competency

You will need

  • A food related degree and/or technical qualification
  • Drive to succeed and deliver
  • Desire to learn, add value and drive progress by implementing best practice improvements in a customer focussed environment.
  • Excellence in building positive relationships
  • Good written and verbal communication skills, being able to communicate effectively
  • Good technical documentation skills, reviewing/ writing technical documentation with development teams and specialists.
  • Good problem solving and analysis skills.
  • Commercial acumen and Know How.
  • Good understanding of technical food and non food skills
  • Consistent delivery of resuts
  • .

Whats in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
  • After 3 months service, a Tesco colleague discount card with  10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly  pay day, ie. thirteen times a year.   In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
  • Up to 30% off car, pet and home insurance at Tesco bank.  Terms and conditions apply.
  • 50% off complete glasses purchases and free eye tests at Vision Express.
  • 50% off health checks at Tesco Pharmacy.
  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
  • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
  • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
  • Life Assurance - You are covered for death in service life cover of up to three times annual pay
  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family.   
  • A great holiday package

About us

Be part of something special.  Join our team at Booker.

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. 

Booker Group comprises of Booker Wholesale, Makro Wholesale, Booker Retail Partners, Booker Direct, Classic Drinks, Ritter Courivaud and Best Food Logistics.  Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers.

 Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require.

 Wherever you join us, you’ll be part of an organisation that will help your career to keep moving forward.

*Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*


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