Fresh Supply Team Leader
About the role
The Fresh & Inbound section of the Supply Chain department is an integral part of the Supply Chain team, situated at the Royton Depot. The department forms an essential part of the depot and is a key interface with our customers and all departments of Best Food Logistics.
In the Team Leader role, you will be accountable for ensuring problems are solved in a pragmatic and timely manner, produce reports, and ensure statistical information is collected to required timelines. You will also assist with recruitment, induction and training of staff and deputise for the Fresh & Inbound Supervisor as and when required. You must ensure all equipment is checked and report any faults, accordingly, follow up any failed error recoveries and any other outstanding issues until resolved. Ensure your teams’ personal records are kept up to date and prepare and deliver any training when necessary. You will provide ongoing performance monitoring and support your team members to deliver the correct support for our customers. You will provide regular feedback to your team members through monitoring KPIS and setting SMART targets.
Within this role you will support in the delivery of great service to our customers through the delivery of outstanding availability and ensuring the efficient throughput of inbound deliveries at all depots. You will be accountable for the accurate ordering of fresh product across the shared user network, as well as ensuring inbound bookings are completed accurately.
A key contact for customer supply chain queries, you will ensure pro-active communication is provided giving confidence that the customers’ supply chain is being managed in-line with their expectations
You will achieve and maintain customer product availability by controlling the accurate ordering of £390m / 24m cases of fresh goods per annum achieving availability of upwards of 98.8% dependent on customer needs.
The ideal candidate will possess excellent attention to detail and can challenge existing processes, identifying opportunities for efficiency.
With excellent written and verbal communication skills, the candidate will demonstrate the ability to multi-task, prioritise and remain calm in a fast-moving environment.
Proficiency in the use of Microsoft Office, particularly Excel would also be an advantage
You will need
40 hours per week over 5 days which includes some weekend work and public holidays on a rota basis.
We look forward to you joining the BEST team!
What's in it for you
Benefits: Pension, 26 days Holiday pro rata, plus bank/public holidays, Healthcare Cash Plan, Personal Accident Scheme.
The additional Benefits of being part of the BEST team!
- 10% Tesco discount, which increases to 15% for 4 days every 4 weeks (all discounts apply to home delivery)
- 20% discount on F&F Clothing
- 25% discount on Tesco Café
- 10% Booker discount
- 25% discount at Burger King, Pizza Hut & Pizza Express, ASK, Zizzi and Coco Di Mama
- 15% discount at TGI Fridays Monday to Thursday
We have always aspired to be the Best and now we are.
We are so confident in our supply chain, our people and our service that we can truly live up to our name, The Best Food Logistics company. Our people are what make us the best. We take the greatest care to commit to our vision and values with each interaction and at every touch point through the supply chain. There is no magic system to what we do. We stick to our values, and everything else falls into place. We are proud of our simplicity and straightforward approach.
We love our customers! We want them to love us! We aim to do that by providing great service, every day, by providing value with vision, and performance with passion.
Be part of something special. Join our team at Booker.
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.
Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud, Best Logistics and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers.
Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require.
Wherever you join us, you’ll be part of an organisation that will help your career to keep moving forward.
*Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*